As part of our commitment, we offer a fast, efficient delivery service. Orders received by 12pm Monday to Friday will normally be shipped the same day. Our Standard UK Mainland orders over £85 will be delivered free of charge.
Any delivery to the Scottish Highlands, Northern Ireland and offshore islands may be subject to a surcharge.
Please note that orders placed on-line on Saturdays, Sundays and bank holidays, when we are closed, will be despatched the next working day.
UK Mainland Standard Delivery
Standard orders over £85 will be shipped free of charge. Orders less than £85 will be charged at the following rate:
Small items posted as a large letter such as single blades, attachment combs etc. £1.95
Up to 250g: £3.30
Note that our UK Mainland Standard Delivery is limited to a maximum of 5 litres of liquid per shipment.
PLEASE NOTE: We have temporarily suspended our Express Delivery service until further notice. The recent changes in Covid Tier restrictions has impacted many delivery services which currently cannot be guaranteed for next working day delivery. We will resume our Express Delivery service as soon as it is possible.
UK Offshore Standard Delivery
Deliveries to UK offshore addresses (including NI, ROI, Highlands and Islands) are charged at individual rates in line with prices from Royal Mail. These are available at the time of ordering and will feature on-line at the basket checkout.
Due to documentation changes following Brexit we are temporarily suspending supply of Groomers products to Europe until further notice.
Distance Selling Regulations
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren't faulty. We will offer a refund to customers if you have notified us in writing within 14 days of receipt that you wish to cancel your order. Cancelled goods must be returned to Styling Products UK within a further 14 days after we have been notified. We will refund customers within 14 days of receiving the goods back.
No reason for return is required.
Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Your unwanted item must be in a re-saleable condition and in the original, undamaged, unopened product packaging with any labels still attached.
We recommend you keep the original shipping box and wrap the return item well to avoid damage in transit. Please remember the packaging of the item is the responsibility of the sender, not the courier and Styling Products UK reserve the right to apply a 10% return to stock handling charge if an item is received unsuitable for re-sale.
Please be aware that the following items are non-returnable:
Any returns or exchanges on items purchased at events or shows will attract a standard delivery charge.
Please remember to include a Returns Form which you can download from our website or, if you prefer, a covering letter including your full name, address and contact telephone number so we know who the package is from. We will need to contact you to arrange payment or a refund.
Although this is a rare occurrence, we highly recommend using recorded post so that you can track your package should it go astray.