Warranty queries relating to all other Andis products should be referred to the supplier from where the item was purchased.
We are sorry that your clipper has developed a fault, the Andis Master Cordless Silver Clipper (AS12480) and the Andis Supra ZR II Cordless Clipper (AS79010) are guaranteed against mechanical breakdown through normal use for a period of 12 months from the date of purchase.
Please ensure you have validated the warranty on your clipper, if you have not validated your warranty please visit the Warranty Registration page first.
All claims made under warranty are subject to inspection. During inspection if a defect arises from misuse, damage, fair wear and tear, negligence, failure to follow product instructions, abnormal working conditions or alterations of the good then the warranty will be null and void.
We reserve the right to contact an independent specialist to evaluate clipper(s) in question. Evidence of this independent advice will be provided to the customer.
If a claim on a clipper is made during the warranty period, which results in a repair or a replacement being issued, the repaired or the replacement clipper does not come with a new warranty. The original warranty period is still in effect from the date that the original product was received.
Warranties are not valid on any item that is shipped outside of the United Kingdom.
What's not included: